FAQ

How does the CryoFix wrap work?
It's a dual-therapy wrap — freeze it for cold therapy or microwave it for heat therapy. Cold helps with inflammation, swelling, and sharp pain. Heat helps with stiffness, tension, and chronic soreness. Use whichever your body needs.

How long do I freeze or heat it?
For cold therapy, place it in the freezer for 1-2 hours. For heat therapy, microwave it for 45 seconds on mid-high heat.

Will it fit me?
Yes — CryoFix is one size, designed to comfortably fit nearly everybody. No sizing guesswork.

How long should I use it per session?
We recommend 15-20 minutes per session. You can reuse it as often as needed throughout the day.

Who is this for?
Athletes recovering from training, office workers dealing with neck strain, parents managing everyday tension, and anyone dealing with arthritis, stiffness, or post-surgery recovery.

How long does the cold/heat last?
The gel core is designed to hold temperature for an extended period, so you get lasting relief per session rather than a few quick minutes.

Is it reusable?
Yes — just refreeze or reheat it whenever you need it again. No soaking, no setup, no extra steps.

How do I clean it?
Wipe the exterior down with a damp cloth as needed. Avoid submerging it in water.

How long does shipping take?
Orders typically arrive within 8-15 days.

What if I'm not satisfied?
We offer a 30-day money-back guarantee. If CryoFix isn't right for you, reach out and we'll make it right.